Refund Policy

You can cancel your Pro subscription at any time from Settings → Billing. Cancellation stops the next renewal — you keep Pro access until the end of the billing period you’ve already paid for, and then your account returns to the Free plan. Cancelling does not, by itself, trigger a refund of the current period.

If OpusStride isn’t right for you, contact us within 14 days of a charge and we’ll review a refund of that payment. This applies to accidental renewals and cases where the service didn’t work as described. Because AI credits and exports carry a real per-use cost, we may decline or pro-rate a refund where a substantial share of the period’s credits or downloads has already been used.

Nothing here limits any mandatory rights you have under local consumer law — including, in the EU and UK, any statutory right to withdraw from a purchase. Where such rights apply, they take precedence over this policy. (The exact cooling-off terms are subject to legal review before launch.)

Payments and refunds are handled by Lemon Squeezy, our payment provider and merchant of record. Approved refunds are returned to your original payment method by Lemon Squeezy, and may take a few business days to appear depending on your bank or card issuer.

Email support@opusstride.com from the address on your account, with the date and amount of the charge. We aim to respond within a few business days.