Business analyst resume example
Business analysts are judged on what changed because of their work. This Australian example shows a BA’s resume with projects, methods and outcomes, written for the two- to three-page format local employers expect.
By the OpusStride team · Updated · 1 min read
Example business analyst resume
Written for Australian & NZ employers. The employer is fictional and the figures are illustrative — replace them with your own.
Professional summary
Business analyst with 7 years in banking and insurance, working in Agile delivery teams. Elicits and documents requirements for customer-facing digital products and back-office processes. Recent work cut claim lodgement time by 40%. CBAP certified.
Experience
Senior Business Analyst
Coastal Mutual Insurance (fictional), Sydney NSW · Mar 2022 – Present
- Led requirements for a new online claims lodgement flow used by 30,000 customers a month; average lodgement time fell from 15 to 9 minutes.
- Mapped current and future-state processes for home claims across 4 teams, removing 6 manual handoffs.
- Wrote and refined 180 user stories with acceptance criteria in Jira across two Agile squads.
- Ran 25 stakeholder workshops with claims, legal and technology teams to agree scope for a $3M program.
Skills
Requirements elicitation · Process mapping (BPMN) · User stories and acceptance criteria · Jira and Confluence · SQL · Stakeholder workshops
Licences and certifications to list
- Certified Business Analysis Professional (CBAP)
Outcomes, not artefacts
A list of documents you wrote (BRDs, user stories, process maps) shows activity. Hiring managers want to know what changed: time saved, errors reduced, customers served, cost avoided. Pair each artefact with its result, as in the example bullets.
Local conventions
Follow the Australian and New Zealand resume format: two to three pages, a career summary, key skills, and referees on request. Contract BAs often list projects rather than employers; keep each project to a few lines with the client sector, your role and the outcome.
Frequently asked questions
- Do business analysts need a certification?
- It isn’t required, but IIBA certifications such as ECBA, CCBA or CBAP are recognised and some government and banking roles ask for them.
- Should I list technical skills like SQL?
- Yes, if you use them. Data analysis is part of many BA roles, and SQL or Power BI can set you apart.
Templates for this
Related reading
Put it into practice
Build it from a region-matched template, then check what an ATS reads.